Terms and Conditions

Last updated: 9/10/2025

1. Acceptance of Terms

By accessing and using ExtensionAI ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

ExtensionAI provides AI-powered home extension visualisation services that allow users to upload property photos and generate realistic visualisations of potential extensions, conservatories, orangeries, and verandas.

3. User Account and Registration

To access certain features of the Service, you may be required to register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate and current
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account

4. Acceptable Use

You agree not to use the Service to:

  • Upload images that you do not own or have permission to use
  • Generate visualisations for illegal or unauthorised purposes
  • Violate any applicable local, state, national, or international law
  • Transmit any material that infringes upon intellectual property rights
  • Use the service for commercial purposes without proper licensing

5. Intellectual Property

The Service and its original content, features, and functionality are owned by NEOTIQA and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. User Content

You retain ownership of images you upload. By uploading content, you grant us a limited license to process and generate visualisations. We do not claim ownership of your uploaded images.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service.

8. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or technical issues.

9. Limitation of Liability

In no event shall NEOTIQA be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason whatsoever, including breach of these Terms.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • By email: hello@neotiqa.com
  • By phone: +44 20 8191 3412
  • By post: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ